Privacy Policy oke4d – Malaysia Personal Data Protection

1. Introduction & Scope of Privacy Policy

Oke4d, accessible at https://oke4d.best, is an online entertainment platform offering slots, live dealer table games, Sports Betting (including Malaysia Super League football, EPL, IPL cricket), e-sports, progressive jackpots, and a wide range of other game categories for users in Malaysia.

As a responsible online platform operator, oke4d is bound by Malaysia's Personal Data Protection Act 2010 (PDPA), and we treat compliance with this legislation as a minimum obligation — not an end goal. In our day-to-day operations, oke4d strives to go beyond legal requirements by practising a "privacy by design" approach — meaning data protection is built into every aspect of our systems from the ground up.

This Privacy Policy applies to all individuals who register an account with oke4d, browse the oke4d website without registering, contact the oke4d support team, or interact with the oke4d platform in any capacity. Please read this document carefully, as it sets out your rights and oke4d's responsibilities in the most transparent manner possible.

2. Personal Data We Collect

2.1 Data You Provide Directly

When you register an oke4d account or use our services, you provide us with the following personal data:

• Identity Information: Full name as shown on MyKad or passport, date of birth, gender, and identification number
• Contact Information: Active Malaysian phone number, email address, and residential address
• Financial Information: Bank account or e-wallet details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow) for the purpose of processing deposits and withdrawals. oke4d does not store full credit or debit card details in our systems
• Verification Documents: A copy of your MyKad, passport, or other identity document may be requested for account verification or high-value withdrawals

2.2 Automatically Collected Data

When you use the oke4d platform, our systems automatically record the following technical information:

• IP address and relevant location information (state/city within Malaysia)
• Your device's web browser type and version, as well as its operating system
• Gaming session records including games played, bets placed and outcomes
• Financial transaction records, including all deposits and withdrawals
• Account activity logs, including login and logout times
• Interaction data with oke4d customer support

2.3 Data Minimisation Principle

Oke4d adheres to the data minimisation principle — we collect only what is genuinely necessary for the stated purpose. We do not collect sensitive information such as health data, political views, or religious beliefs unless directly relevant to a specific application or investigation.

3. How We Use Your Personal Data

Oke4d uses members' personal data for legitimate, clearly stated purposes. The table below summarises the primary purposes of data use and their corresponding legal bases:

Oke4d will not use your personal data for any purpose beyond those stated above without first obtaining your renewed consent.

4. Sharing & Disclosure of Personal Data

4.1 We Do Not Sell Your Data

Oke4d states this clearly and without reservation: we do not sell, rent, or trade members' personal data to any third party for commercial marketing purposes. This is an absolute policy with no exceptions.

4.2 Permitted Sharing

Oke4d may share your personal data only in the following limited circumstances:

• Payment Service Providers: When processing deposit or withdrawal transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX, the required transaction information is shared with the relevant payment processor. These providers are subject to their own privacy policies and security standards that are no less stringent.
• Game Providers: Game session details required for proper gameplay functionality are shared with game providers such as Pragmatic Play and PG Soft in a protected format. This does not include your full financial information.
• Malaysian Authorities: oke4d will disclose personal data to Malaysian authorities (including the police, courts or regulatory bodies) when required by valid Malaysian law, court order or in the context of an authorised criminal investigation.
• Fraud Prevention: In cases of suspected fraud, money laundering, or serious security threats, oke4d may share necessary information with authorised authorities to protect the interests of other members and the integrity of the platform.

4.3 Cross-Border Data Transfers

Where any oke4d service provider processes data outside Malaysia, oke4d ensures that appropriate data transfer agreements are in place to guarantee your data receives a level of protection equivalent to that provided under Malaysia's PDPA 2010.

5. oke4d Data Security Measures

Oke4d implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction:

6. Data Retention Period

Oke4d does not retain your personal data for longer than necessary. Retention periods are determined by operational requirements, legal obligations, and the principle of data minimisation:

• Active Account Data: For the duration your oke4d account remains active, plus the minimum period required under Malaysian law
• Financial Transaction Records: Minimum 7 years from the date of transaction, in line with Malaysia's financial and tax legal requirements
• Support Communication Logs: 2 years from the date of interaction for reference and service improvement purposes
• Marketing Data: Until you withdraw your consent or your account is closed, whichever comes first
• Closed Account Data: Retained for the minimum period required by Malaysian law before being permanently deleted from oke4d's systems

Once the relevant retention period has elapsed, oke4d will securely delete or destroy your personal data using methods that ensure it cannot be recovered.

7. Cookie Policy

The oke4d platform uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage and deliver relevant content. The following are the types of cookies oke4d uses:

You can manage your cookie settings through your web browser or via the cookie settings panel on the oke4d platform. Please note that disabling essential cookies may significantly affect platform functionality.

8. Protection of Children's Data

The oke4d platform is strictly for adults aged 18 and above. oke4d does not knowingly collect or store personal data from individuals under the age of 18.

Should oke4d become aware that personal data belonging to a minor has been collected without proper verification, we will take immediate action to delete that data from our systems and close the associated account. Age verification is carried out during registration, and oke4d reserves the right to request proof of age at any time.

9. Changes to the Privacy Policy

Oke4d reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, new legal requirements, or evolving technology. Any material amendments will be communicated to members through one of the following means:

• In-platform notifications on oke4d upon your next login
• Email to the address registered to your oke4d account
• SMS notifications to your registered phone number

The "Last Updated" date at the top of this page will be revised whenever changes are made. We encourage you to review this Privacy Policy periodically, at least once every six months. Continued use of the oke4d platform after a change notification takes effect constitutes your acceptance of the updated Privacy Policy.

10. Contact Us – Privacy Enquiries & Complaints

If you have any questions, concerns, or complaints regarding how oke4d handles your personal data, we encourage you to contact us directly. oke4d takes every privacy inquiry seriously and is committed to providing a prompt and satisfactory response.

How to Reach the oke4d Privacy Team

• Privacy Email: support@oke4d.best – state "Privacy Enquiry" in the subject line
• Live Chat: Available 24 hours a day via the chat icon within the oke4d platform
• Response Time: oke4d will respond to all privacy enquiries within 14 working days

If you are not satisfied with oke4d's response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD), the regulatory body overseeing PDPA compliance. That said, oke4d strongly encourages you to reach out to us first, as we are confident that most issues can be resolved directly and more efficiently.